Every missed call is a lost customer. For a solo dentist, HVAC contractor, or law office, that's $200-$2,000 walking out the door — because nobody picked up. Voice Receptionist turns ElevenLabs voice AI and a Twilio phone number into a working receptionist that answers calls, books appointments, takes messages, and routes emergencies to your real phone — in 30 minutes, not 30 days. Describe your business in chat; the agent provisions the phone, wires the calendar, loads the FAQ, and runs test calls before you go live. ## What's included - **30-minute setup flow** — chat describes business (industry, hours, services, escalation contact) → voice config generated, Twilio number provisioned in your area code, Google Calendar wired for booking, FAQ knowledge base loaded, recording-consent compliance configured - **Natural-sounding voice** — ElevenLabs voice models, business-name greeting, conversational pacing (not robotic IVR); handles interruption + clarification mid-sentence - **Appointment booking with real calendar** — reads Google Calendar availability, books on-call (no double-bookings), sends confirmation SMS + calendar invite - **Message taking** — detailed transcripts (caller name, callback number, reason, urgency), emailed + SMS-summarized to you within 30 sec of hangup - **Emergency escalation** — keyword-triggered live transfer to your cell (configurable: "emergency," "flooding," "no heat," "chest pain"); rings your real phone immediately - **FAQ handling** — answers common questions from your knowledge base (hours, location, pricing range, services offered, insurance accepted) without needing to escalate - **Recording-consent compliance built in** — 11 two-party consent states (CA, IL, FL, WA, MD, MT, NV, NH, PA, MA, CT) handled automatically; recording defaults OFF, opt-in per state with verbal disclosure at call start - **Test-call validation** — runs scripted test calls (booking, FAQ, message, emergency) before going live; you hear it before customers do - **Call analytics** — call volume, average duration, booking-conversion rate, escalation rate, top FAQ topics ## Limitations - **BYOK** — you supply ElevenLabs API key + Twilio account; ClawHQ charges only the $49/mo workspace fee, zero per-minute markup (typical 10-min call = $0.50-$1.50 in raw ElevenLabs + Twilio cost) - **Not a full PBX** — single inbound line per setup; for multi-line ring groups + hold music + call queues pair with RingCentral / Dialpad - **Not an outbound dialer** — inbound + emergency escalation only; doesn't make sales calls - **Not legal counsel** — recording-consent compliance covers state law; specific HIPAA / TCPA / industry-regulated handling needs counsel review - **English-first** — Spanish + bilingual flows supported; other languages adapt with custom voice config ## Best fit Solo + small-team service businesses: dentists, HVAC contractors, plumbers, electricians, law offices, accounting firms, salons, vet clinics, mobile mechanics — any operator where missed calls = lost revenue and the cost of a human receptionist ($35K-$55K/year + benefits) is the wrong shape for the business. Especially valuable for owner-operators in their first 3 years scaling past "I answer every call myself" — one captured emergency call/month ($500-$2,500 service revenue) pays for the year of subscription many times over.
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