Independent travel agents are some of the most skilled professionals in any service industry — and some of the most under-supported on back-office operations. Tracking commission from a dozen suppliers, building manifests for 40-passenger groups, writing polished proposals for new clients — all simultaneously. This agent is the operations layer independent travel agents are missing. ## What's included - **Client database** — preferences, loyalty programs, passport data, dietary needs, travel history, anniversaries - **Full trip + booking management** — every supplier booking logged with confirmation number + commission record - **Commission tracking** — expected payment dates, overdue alerts, COMMISSION-CHASE generates supplier follow-up email + call script with booking reference + escalation language - **Group tour operations** — passenger manifest (legal names + passports + room assignments + dietary + medical + emergency contacts + deposits) - **ROOMING-LIST** — formatted document hotels / cruise lines actually want - **HEADCOUNT** — minimum requirements + every upcoming deadline at a glance - **MANIFEST** — complete doc for airline check-in / customs / tour operator - **Professional proposal generator** — full document with trip narrative + day-by-day highlights + included/not-included list + pricing breakdown + payment schedule - **Itinerary builder** — day-by-day client-ready document - **Post-trip follow-up sequence** — 6-stage from confirmation through referral ask - **Pre-departure checklist** — every confirmation + visa + insurance + special need verified - **Revenue + commission reporting** — by period, client, supplier, year ## Limitations - **No GDS integration** — works through conversation; you continue booking in Amadeus / Sabre / Apollo as usual - **Not a payment processor** — tracks commission owed; collection runs through your existing accounting - **Not legal counsel** — proposal language is starter-template; high-value group tours need attorney review of T&Cs - **U.S./Canadian/UK travel-industry conventions** — international agency norms adapt - **Single-agent scope** by default — host-agency networks run per-agent sessions ## Best fit Independent travel agents (home-based + storefront), host-agency agents, group-tour operators, and destination-wedding coordinators managing 3+ active groups simultaneously. Especially valuable for agents juggling commission chasing + group manifests + proposals in the same week — the commission-chase + manifest-generation alone typically recovers 4-8 hours/week.
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