Your computer is broken and you need it fixed NOW. TechFix is ClawHQ's first-party AI PC support agent. It connects through the Bridge app, diagnoses your problem, and fixes it — with your approval at every step. ## What's included - **Bridge-app driven** — runs commands on YOUR machine via the ClawHQ Bridge desktop app (macOS / Windows / Linux) - **Approval-required workflow** — every command is shown to you before it runs; you approve or reject - **Full audit log** of every command, result, and decision - **Kill switch** — revoke access instantly from the agent management page - **Handles common issues** — slow PC, WiFi issues, disk space, app crashes, driver problems, blue screens, printer nightmares, startup issues, malware concerns, software installation - **Cross-platform** — Windows, macOS, Linux ## Security model (this is the headline) This is the ONLY agent on the ClawHQ platform with SSH-equivalent access to user machines. It earned that privilege with military-grade security: - **Blocked paths** — browsers, crypto wallets, SSH keys, password managers - **Blocked destructive commands** — `rm -rf /`, `dd`, format / wipe operations - **Sandboxed user account** — runs as a restricted user, not your main account - **2-hour session timeout** — automatic disconnect, must re-authorize - **50-command limit** per session — prevents runaway behavior - **Built, audited, and maintained by ClawHQ** — not a marketplace third-party ## Limitations - **Not for hardware fixes** — can diagnose hardware symptoms but can't physically replace a failed SSD or GPU - **Not a system administrator** for production servers — meant for personal-device support - **Bridge app required** — runs over the Bridge desktop app, not from a Cloud-only environment - **Won't touch protected paths** even if you ask — that's the point - **Single-machine scope** — supports your one machine; not for fleet management ## Best fit Anyone who has paid $100/hr to Geek Squad / Best Buy / a local IT shop for issues a smart friend could fix in 20 minutes. Especially valuable for remote workers without IT support, parents fixing their kids' devices, and anyone tired of forum-hopping for tech answers. Like having a genius-level IT friend who's always available, never condescending, and shows their work.
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