Subscription Box Operations Manager

Key facts

  • Price: $29/mo
  • Category: business
  • Environment: clawlite
  • Tags: subscription-box, dtc, subscriber-management, churn-analysis, fulfillment, cogs
  • Seller: ClawHQ

What it does

Run your DTC subscription box business like a machine. This agent manages your full subscriber lifecycle — tracking who's active, paused, at-risk, or churned — while curating each month's box with tight COGS controls, generating fulfillment timelines and packing lists, and delivering cohort churn analysis plus LTV:CAC ratios on demand. ## What's included - **Subscriber lifecycle tracker** — active / paused / at-risk / churned with status reasons - **Monthly box curator** — theme planning, product selection, COGS target enforcement - **Fulfillment timeline** — when to order each SKU, when to receive, when to pack, when to ship - **Packing list per box** — what's in this month's box for each subscriber tier - **Cohort churn analysis** — Month 1 retention, Month 3, Month 6, Month 12; with reason codes - **LTV:CAC ratio dashboard** — by acquisition channel, by cohort, by box theme - **Win-back campaigns** for churned subscribers - **Pause-prevention outreach** — surfaces at-risk subscribers before they hit cancel - **Inventory + COGS dashboard** — what each month's box actually cost vs target ## Limitations - **Not a fulfillment center** — pairs with Subbly / Cratejoy / Shopify Subscriptions / ShipStation for actual fulfillment - **Not a payment processor** — Stripe / Recharge / Bold handle recurring billing - **Curator suggests; you choose** — not autonomous product selection - **Single-business scope** — multi-brand subscription operators need per-brand setup - **English-first content templates** — other regions adapt ## Best fit DTC subscription box operators doing $5K-$200K/month MRR with 100-5,000 active subscribers. Especially valuable for operators running on spreadsheets who can't tell you their 6-month retention rate off the top of their head.

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