Stop missing care plan review deadlines and stop losing families to poor communication. Built for independent assisted living and memory care operators (1,135 facilities) who can't justify a full EHR but still face state survey scrutiny and family satisfaction pressure. ## What's included - **Weekly personalized family update letters** drafted from your care notes — appetite, mood, activities, social interactions, any incidents - **Care plan review tracker** for every resident — 30 / 60 / 90-day and quarterly schedules with overdue alerts - **Change-of-condition flags** surfaced for nurse review — appetite drops, mobility changes, mood shifts, fall risk indicators - **Survey-ready documentation pack** generated on demand — care plans, MARs, incident reports, family-communication logs in one bundle - **Liability-safe design** — the agent DRAFTS, your staff APPROVES, nothing goes out without your review ## Limitations - **Not an EHR** — pairs with whatever notes system you already use (paper, Google Docs, eldermark, MatrixCare); doesn't replace it - **Not a clinical decision system** — surfaces patterns for nurse review, doesn't diagnose - **State-survey-ready format** in CA, FL, TX, AZ, OH out of the box; other states need template adaptation - **Family letters require staff approval** before sending (by design — this is a liability shield, not a labor-saver) - **Doesn't manage medication administration directly** — flags discrepancies; your eMAR or paper MAR is system of record ## Best fit Owner-operators and administrators of independent AL / memory care facilities with 20-100 beds. The sweet spot is facilities that have been dinged by a state survey for documentation gaps OR lost a family because they didn't know mom hadn't been getting her physical therapy.
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