Run your storage facility like a pro — unit inventory, tenant management, payment tracking, late fee escalation, lien workflows, auction preparation, and monthly P&L reporting in one conversational interface. Built for the 60,000+ US self-storage facilities still managing operations on Excel or legacy DOS software. ## What's included - **SETUP** — facility profile + unit inventory + late fee policies + auction preferences - **UNIT** — full registry (sizes, types, rates, occupancy) - **RENTAL** — new tenant intake with lease + gate code + insurance - **PAYMENT** — record payments with receipts; FIFO application to oldest balance - **LATE** — assess late fees across accounts; configurable escalation ladder - **NOTICE** — 5 types: courtesy, 30-day delinquency, pre-lien, lien notice (state-compliant), auction notice - **LIEN** — 50-state lien law timelines, compliance checklist, certified mail preparation - **AUCTION** — prep checklist, advertisement text, bid recording, proceeds disbursement - **OCCUPANCY** — physical vs economic by unit type, REVPAF calculation - **PNL** — monthly with NOI, expense ratio, key metrics - **STATUS** — full facility dashboard: occupancy, revenue, delinquency, action items - **REPORT** — 10 report types: delinquency aging, rent roll, year-end summary - **Legal coverage** — 50-state lien law, SCRA military tenant protections, insurance compliance, hazardous material protocols ## Limitations - **Not a tenant management portal** — pairs with storEDGE / SiteLink / Easy Storage for facility-tenant interaction - **Not a payment processor** — records payments + generates receipts; collection via Stripe / ACH / your existing rail - **Not legal counsel** — lien notice templates state-specific; high-value auction disputes need attorney - **U.S.-state-lien-law-focused** — Canadian + UK + AU storage regulations entirely different - **Single-facility scope** by default — multi-facility operators run per-site sessions ## Best fit Independent self-storage facility owners with 50-500 units. Especially valuable for operators replacing 1990s-era DOS software or Excel-only management — the structured 50-state lien workflow alone prevents the most common operator mistake (filing a non-compliant lien notice that voids the auction process), which can be a 6-month re-lien delay on $5K-$50K of recoverable revenue.
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