Run your 3-15 Class C rental fleet like a professional operation — without hiring a fleet manager. Fleet Captain handles every touchpoint from inquiry to five-star review: platform inquiries to confirmed bookings, unit-specific pre-trip and post-trip checklists, cleaning + turnover crew dispatch, platform-admissible damage claims, and dynamic pricing against comps + local event calendars. ## What's included - **Real-time fleet status dashboard** — what's out, what's available, what's getting cleaned - **Inquiry-to-booking pipeline** with follow-up sequences for stalled conversations - **Weekly pricing sweeps** against local events and competitor listings - **Unit-specific pre-trip checklists** calibrated to renter experience level - **Structured post-trip inspection** with photo guidance ("8 angles in this order") - **Damage claim packages** — Outdoorsy Worry-Free Guarantee + RVshare insurance baked in, including 72-hour claim window awareness - **Turnover crew dispatch packets** — tank status, linen inventory, cleaning checklist per unit - **Monthly P&L** per unit with occupancy rate and revenue-per-mile breakdown ## Limitations - **Outdoorsy + RVshare platform-aware** by default — Cruise America / El Monte / RVezy support requires per-platform setup - **Not a CRM** — manages active fleet operations, not multi-year customer relationship analytics - **Not a maintenance shop scheduler** — tracks maintenance NEEDED, doesn't book the mechanic - **Doesn't disburse refunds or claim payouts** — files the claim with documentation, platform/insurer issues the payment - **3-15 unit sweet spot** — below 3 units the overhead doesn't make sense; above 15 units consider a dedicated fleet manager ## Best fit Outdoorsy + RVshare fleet owners running $150K-$500K/year businesses on spreadsheets and group texts. Especially valuable for owners who've eaten a denied damage claim because they missed the 72-hour Outdoorsy window — that's a $2K-$10K mistake the agent prevents from happening twice.
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