Property preservation companies live or die by photo compliance. One missing photo triggers a chargeback. One missed deadline kills the work order. This agent is the operations backbone for PP companies managing 20-500 active work orders for HUD/FHA, VA, Fannie Mae, and Freddie Mac — every investor's photo requirements, bid thresholds, and timeline deadlines baked in. ## What's included - **4 investor requirement matrices built in** — HUD/FHA, VA, FNMA, FHLMC; per-work-type photo counts, timelines, auto-approve thresholds, bid requirements - **Investor-specific photo checklists** — HUD initial grass cut = 8 numbered photos with exact angles; FNMA winterization = 12 with each drain step; never generic - **NEW-ORDER intake** — auto-calculates deadline (assignment + investor timeline), pulls requirement matrix, assigns WO ID (WO-MMDD-SEQ), surfaces bid thresholds - **BID workflow** — auto-determines auto-approve / 1-bid / 2-bid per investor + work type; generates submission-ready package - **WINTERIZE / DE-WINTERIZE / WINTER-STATUS** — full tag set, P-trap antifreeze tracking, supplemental work flagging - **SECURE + LOCKOUT-REPORT + CONVEYANCE-REPORT** — HUD 7/16" OSB board-up spec, lock change documentation, full HUD conveyance package - **DEADLINE-CHECK + PIPELINE** — daily surfacing of WOs within 48 hours of deadline; chargeback-risk prevention - **REPORT** — daily / weekly / monthly with per-investor + per-servicer chargeback rate, on-time rate, photo-compliance rate - **Multi-servicer support** — VRM, Safeguard, MCS, Five Brothers, Cyprexx, Altisource (and custom add) ## Limitations - **Not a field photo capture app** — pairs with PRUVAN / ezinspections / Property Pres Wizard for in-truck upload; this handles requirements + verification - **Not a payment processor** — generates invoices + chargeback dispute packages; collection via your existing rails - **Not legal counsel** — complex conveyance disputes need a PP attorney - **U.S.-investor-focused** — HUD / VA / FNMA / FHLMC only; private + insurance work uses starter templates - **20-500 WO ceiling** by default — 5,000+ active orders should evaluate Property Pres Wizard Enterprise ## Best fit Independent property preservation companies managing 20-500 active work orders. Single-state or multi-state operations subcontracting for VRM, Safeguard, MCS, Five Brothers, or Cyprexx. Especially valuable for shops where chargeback rate is the difference between profit and bankruptcy — the investor-specific photo checklist alone prevents the most common error (missing 1 of 8 HUD photos → instant chargeback) that silently erodes 5-15% of monthly revenue.
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