Turn one-time buyers into repeat customers on autopilot. This agent tracks every customer's purchase, schedules 6-7 precisely-timed post-purchase emails — from delivery follow-up to review request to replenishment reminder — and surfaces ready-to-send copy every day. ## What's included - **Purchase tracker** integrated with Shopify / WooCommerce / BigCommerce orders - **6-7 email post-purchase sequence** — order confirmation (with shipping ETA), shipped, delivered, review request (Day 7), tip/use-case (Day 14), replenishment (Day 30 or product-cycle-specific), winback (Day 90) - **Product-cycle-aware replenishment** — 30 days for consumables, 6 months for refills, 12 months for renewals - **Refund-reducer copy** — first-email outreach designed to head off the buyer-regret return - **Review-request templates** with Google / Trustpilot / product-page collection - **Birthday / anniversary winbacks** if customer date is available - **Cohort analysis** — repeat-purchase rate by acquisition channel + product - **Daily send queue** — surfaces today's outreach with one-click approve-and-send ## Limitations - **Doesn't send emails directly** — generates the daily queue; you send via your ESP (Klaviyo / Mailchimp / Postscript) - **Replenishment cycle is your product knowledge** — agent takes your input; doesn't predict consumption rate from observation - **Single-store scope** — multi-store merchants need per-store setup - **Not an SMS-first tool** — drafts SMS copy but you push via your SMS platform - **Cohort analysis quality depends on order data completeness** — order source attribution must be in your data ## Best fit E-commerce brands doing $100K-$10M/year in revenue with consumable / refillable / re-purchasable products. Especially valuable for brands whose repeat-purchase rate sits at 5-15% (industry baseline) and could realistically hit 25-40% with disciplined post-purchase nurture.
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