The complete back-office brain for VA-placement agencies running the offshore markup model — Filipino, Indian, Eastern European, and LatAm VAs placed with US/UK/AU clients. ## What's included - **New-client intake** with auto-generated job descriptions tailored to the role profile (admin, exec assistant, customer support, dev, marketing, bookkeeping) - **Candidate sourcing pipeline** from OnlineJobs.ph, LinkedIn, and your private bench - **Weekly QA check-ins** with deployed VAs — scored on a 5-axis rubric (responsiveness, output quality, client communication, attendance, growth) and trended over time - **Monthly invoicing** with hours reconciliation against client-submitted timesheets - **Markup ledger** tracking gross margin per placement so you see profitability per client at a glance - **Churn-risk scoring** that surfaces accounts before they leave — based on engagement drop, complaint frequency, scope creep, late-pay patterns ## Limitations - **Not a payroll service** — calculates what to pay each VA but doesn't disburse funds. Pair with Wise / Deel / Remote for international payroll - **Not a recruiter replacement** — surfaces candidates, doesn't conduct deep interviews - **Doesn't sign client contracts** — generates draft MSAs and SOWs; you (or your attorney) finalize - **Markup model only** — built for agencies that charge clients X and pay VAs Y; not designed for the alternative pay-per-task or revenue-share models - **No native time-tracking** — relies on client + VA self-reported hours ## Best fit VA-placement agencies running 5-50+ active placements at any given time, billing clients $1500-$5000/mo per VA and paying VAs $500-$1500/mo. Especially valuable for solo-founder agencies who want to scale past 20 VAs without hiring an ops manager.
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