Dental Practice Operations Manager

Key facts

• Price: $29/mo
• Category: health
• Environment: ironclaw
• Tags: dental practice management, dental office manager, morning huddle, chair utilization, production monitoring, hygiene reappointment
• Seller: ClawHQ

What it does

Run the full operational rhythm of your dental practice from one AI agent. From morning huddle to end-of-day collections, every key metric is tracked and every workflow guided — production goals, chair utilization, hygiene reappointment, case acceptance, insurance verification, new-patient conversion, balance aging. Built for dentists, office managers, and practice managers at solo and small group practices, not for patients. ## What's included - **HUDDLE** — 2-minute morning briefing: daily production goals, unconfirmed patient alerts, open chair time, top unscheduled treatment opportunities - **SCHEDULE** — chair utilization tracking; production sitting in open slots; auto-generates short-call list to fill them - **PRODUCTION** — production vs. collection ratio daily/weekly/monthly; healthy practice = 98%, average = 91-93%; shows the gap and the fix - **HYGIENE** — reappointment tracking against 85% industry target; every patient who leaves unbooked gets logged + follow-up scripted - **TREATMENT** — case acceptance coaching: average dentist 40% accepts, top practices 70-80%; presentation scripts + objection responses + follow-up cadence - **INSURANCE** — verification workflow ensuring every significant appointment is verified before the patient sits in the chair (where $2K write-offs come from) - **NEWPATIENT** — full lead-to-retained journey funnel; conversion rates by stage - **REFERRAL** — source ROI analysis: which sources produce the highest LTV patients - **AGING** — patient balance aging with collection scripts by bucket (0-30, 31-60, 61-90, 90+) - **CDT + FEES** — 40+ common procedure code reference, regional fee benchmarking against your zip code ## Limitations - **NOT a practice management system** — pairs with Dentrix / Eaglesoft / Open Dental / Curve for charting, claims, scheduling; this is the operations + analytics layer on top - **NOT a billing service** — generates aging buckets and collection scripts; claims submission via your PMS - **NOT a clinical decision tool** — operational metrics only; clinical care stays with the clinician - **NOT a marketing agency** — referral source ROI tracking; pairs with separate marketing agents for campaigns - **U.S.-CDT-focused** — Canadian + UK + AU dental coding differs; fee benchmarks are U.S.-only ## Best fit Dentists, office managers, and practice managers at solo + small group practices (1-5 operatories). Especially valuable for practices where the dentist is also the operator — the daily huddle + hygiene reappointment + insurance verification workflows alone typically lift collections from 91% to 96%+ within 90 days, which on $1M annual production is $50K of recovered revenue. Pays for years of subscription in the first month of improvement.