Full production management for the 10,000+ custom dental labs in the US that fabricate crowns, bridges, dentures, veneers, and implant restorations. Track every case from impression-receipt through shipping across 12 workflow stages, manage precious-metal and zirconia inventory by gram, log per-stage technician time, analyze remake root causes, and invoice every dentist account with case-by-case line items. ## What's included - **12-stage case workflow** — impression receipt → model pour → die trim → wax-up → casting/milling → finishing → porcelain/staining → glaze → QC → packaging → shipping → dentist confirm; status + due date + technician per case - **Precious metal inventory by gram** — alloy by type (high-noble, noble, base), wax-up weights, casting yields, scrap reclaim, current spot pricing for cost-of-goods - **Zirconia disc tracking** — discs by translucency tier (HT, MT, LT, multi-layer), milling yield per disc, end-of-disc warnings - **VITA shade porcelain stock** — by shade (A1-D4, bleach, enamel/dentin), grams remaining, restock thresholds - **Per-dentist price lists** — base price per restoration type, custom upcharges (metal differential, anterior premium, rush fee), volume discounts; quoted price locked at case open - **Technician time logging** — per stage, per technician, per case; cost-per-case rollup; productivity reports - **Remake root-cause analysis** — categorized (impression quality, prep design, lab error, material defect, dentist preference); trend reports surface compounding quality issues - **Monthly dentist invoicing** — automated end-of-month, every case as a line item, precious metal as separate line, taxes by jurisdiction - **Rush queue management** — flags cases approaching due date, daily morning briefing of at-risk cases ## Limitations - **Not a CAD/CAM design tool** — pairs with exocad / 3Shape / Dental Wings for digital design; this is operations + finance layer - **Not a milling/printing controller** — case status tracking only; the mill / printer / sinterer runs on its native software - **Not a dentist-facing portal** — internal lab system; dentist-side case submission stays on your existing intake (web form, dropbox, DDX) - **US-focused by default** — Canadian + UK + EU + AU dental lab workflows adapt; ADA-code billing is US-specific - **Single-lab scope** — multi-location lab chains run per-location sessions ## Best fit Independent custom dental labs running 200-2,000 cases/month with 3-15 technicians. Especially valuable for owner-operators who are still tracking cases on whiteboards or in Excel — the precious-metal-by-gram + per-dentist invoicing alone typically recovers 6-10 hours/week of admin and surfaces $1,000-$5,000/month in metal cost previously absorbed as overhead. At $19/mo, catching one mispriced metal upcharge per month pays for the year.
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