Complete business management for collision repair shops — reviews insurance appraisals against your damage assessment, generates I-CAR-standard supplement narratives that adjusters approve, tracks repair cycle time, manages OEM vs aftermarket parts decisions, and monitors DRP compliance. ## What's included - **Insurance appraisal review** against your damage assessment - **I-CAR-standard supplement narratives** citing position statements + DEG bulletins + OEM procedures - **Repair cycle time tracking** phase-by-phase - **OEM / aftermarket / LKQ parts sourcing** decisions - **DRP compliance monitoring** — State Farm, GEICO, Allstate, USAA, Progressive - **CSI score tracking** by carrier - **Supplement narrative generation** that closes insurer-paid vs actual-cost gaps ## Limitations - **Not a DMS** — pairs with CCC ONE / Mitchell / AudaExplore for estimating - **Not a payment processor** — supplements get submitted through your insurer portal - **Not legal counsel** — DRP disputes need attorney ## Best fit Independent collision repair shops doing $500K-$10M annual revenue. Especially valuable when DRP carriers underpay supplements — the I-CAR-citation-backed narratives typically recover 60-80% of denied supplements.
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