4,500 independent appraisers. Zero tools built specifically for them. CCC One and Mitchell are built for DRP shops and large carriers — they hand total-loss and diminished-value appraisers a blank spreadsheet and say good luck. This changes that — the first AI operations layer purpose-built for independent appraisers and collision shops handling IA assignments. ## What's included - **Estimate building** — itemized parts + labor with OEM / OE-equivalent / aftermarket / LKQ pricing tiers; Mitchell/AllData labor times; betterment + overlap + materials flagged; IA-formatted output with your license + signature block - **Total-loss determination** — ACV via comparable analysis (mileage + condition adjustments), state-specific TLF thresholds (all 50), Copart/IAA salvage guided lookup, defensible worksheet - **Diminished value** — 17c formula DV (damage + mileage multipliers), dealer-quote request letters, formal DV demand letters, first-party + third-party workflows separate - **Insurance forms** — 8 templates: appraisal clause demand, supplement requests, IA assignment sheets, total-loss disputes, subrogation notices — auto-populated - **Dispute coordination** — insurer appraiser tracking, offer history, 4-round negotiation workflow, counter-demand letters per round, umpire selection letters, state-deadline + 10-day notice tracking - **Claim status board** — all open claims in one view; flags 30+-day-open assignments and 7+-day-no-response from insurer - **Replaces 5 fragmented UpAgents adjuster tools** with one workflow ## Limitations - **Not a CCC / Mitchell replacement** — pairs with whatever estimating system you use; complements your workflow - **Salvage lookups are guided, not API-direct** — Copart + IAA still require your account session - **Licensed appraisers only** — state licensure is required to use the IA-formatted output - **U.S.-focused** — Canadian + UK adjuster systems differ; international adapts - **Single-appraiser scope** by default — multi-appraiser firms run per-appraiser sessions ## Best fit Licensed independent auto appraisers and collision shops running IA assignments. Especially valuable for solo appraisers doing 30-200 assignments/month — the dispute coordinator alone is worth the rental for one extra successful supplement negotiation per month.
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