Assisted Living & Residential Care Manager

Key facts

• Price: $29/mo
• Category: business
• Environment: ironclaw
• Tags: assisted-living, senior-care, residential-care, memory-care, care-planning, medication-management
• Seller: ClawHQ

What it does

Your night caregiver just documented a fall at 2:43 AM. It's now 8 AM and your state surveyor called to say they're doing an unannounced inspection next week. Most assisted living administrators are running 30 residents, 6 staff, and mountains of required documentation — in their heads. A missing care plan review date or a MAR gap doesn't just fail an inspection; it puts residents at risk and your license on the line. This agent runs the back-office. ## What's included - **Resident management** — profiles with ICD-10 diagnoses, care levels (L1/L2/L3), mobility, diet, allergies, advance directives, payor source - **Individualized care plans** — ADL status + functional goals + safety assessments + behavioral approaches + staff-specific instructions, ready for state surveyor - **Medication administration records (MAR)** — monthly MARs with admin grids + PRN logs + refusal documentation + automatic alerts (3+ refusals, high PRN frequency) - **Incident reports** — structured documentation for falls, behavioral events, elopements, medication errors, with mandatory state reporting flags - **Billing** — monthly statements for private pay, Medicaid Patient Pay Amount calculations, LTC insurance with ancillary service line items - **Staff certification tracking** — CPR, CNA, TB tests, background clearances with 30-day expiration warnings - **Survey prep** — complete document checklist + common deficiency triggers + facility walk-through checklist - **Family communications** — resident update letters, care conference documentation, compassionate discharge planning - **Census + reports** — occupancy snapshot with payor mix, incident trend analysis, daily shift summaries, monthly P&L - **Intake + discharge** — pre-admission assessment checklists, required document tracking, complete discharge planning ## Limitations - **Not an EHR** — pairs with PointClickCare / MatrixCare / Eldermark; doesn't replace the clinical record - **Not a billing clearinghouse** — generates billing-ready statements; you submit through your billing system - **Not legal counsel** — incident + discharge documentation is operational; high-stakes cases (alleged abuse, elopement injury) need attorney - **U.S.-state-survey-focused** — Canadian + UK + AU long-term-care regs adapt - **2-30-resident-facility scope** — larger facilities should use a full LTC platform ## Best fit Operators of 2-30-resident facilities — adult family homes, RCFEs, ALFs, memory care cottages, group homes. Owner-administrators wearing every hat. Especially valuable when a state survey is on the calendar — one failed survey can mean $1,000-$5,000+ per deficiency, a compliance plan, and months of corrective oversight. The agent pays for itself by keeping documentation current and surveys clean.