Stop losing $500-$5,000/week to no-shows. This bot risk-scores your appointment list, auto-fills cancelled slots from your waitlist, generates diplomatic no-show fee communications, and tracks repeat offenders — all in natural language, no webhook config required. ## What's included - **Risk-scored reminder engine** — high-risk clients (prior no-shows) get 3-message sequence (48h + 24h + 4h); new clients get friendly confirmation; reliable regulars get optional courtesy; all SMS + email ready - **Waitlist auto-fill** — report cancellation → 3 ranked outreach messages to fill the slot; matched by service type, urgency, wait time - **Diplomatic fee communications** — calibrated to offense count: warm for 1st-timers, firm for 2nd, professional + final for 3rd+; dispute response templates included - **Repeat offender tracker** — risk registry over time; ask "who are my worst no-shows?" → ranked list with recommended actions (monitor → deposit required → prepay only → termination script) - **Policy builder** — cancellation + no-show policy in 3 formats: booking confirmation text, full website policy, SMS-length summary - **Revenue loss calculator** — paste monthly no-show list → gross revenue lost, slots recovered, net loss, annual projection - **Service-business vocabulary** — no-show rate, waitlist, deposit policy, last-minute cancel, cancellation window, repeat offender, slot recovery ## Limitations - **Not a scheduling system** — pairs with Square / GlossGenius / Acuity / Calendly for booking - **Not an SMS sender** — generates copy-paste ready messages; you send via your existing SMS/email tools - **Not a payment processor** — generates fee communications; collection via your existing rails - **Not legal counsel** — fee policies are starter language; complex disputes (chargebacks, small claims) need attorney - **Single-business scope** by default — multi-location franchises run per-location sessions ## Best fit Hair/nail salons, dental practices, chiropractic offices, therapy practices, massage studios, and any service business where an empty slot = lost revenue. Especially valuable for solo practitioners + small shops where 1-2 no-shows/week = $200-$800/month leakage. At $14/mo, recovering ONE no-show/month at $60-$150 service rate pays for the entire year.
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