Amazon FBA sellers lose 1-3% of annual revenue to unprocessed reimbursements every year — items lost in warehouses, returns never restocked, warehouse damage, incorrect weight/dimension fees, destroyed inventory without authorization, refunds without returns. A $500K/yr seller typically has $5,000-$15,000 sitting unclaimed. This agent scans 18 months of FBA transactions, identifies every discrepancy, and prepares reimbursement cases for Amazon Seller Support. ## What's included - **Full 18-month transaction reconciliation** — every shipment, return, fee, and adjustment cross-checked against Amazon's own records - **7 discrepancy types detected:** - Lost inbound shipments (boxes scanned at receive but not reconciled) - Customer returns never restocked (refund issued, inventory never returned to FC) - Warehouse damage (Amazon damaged your inventory) - Destroyed inventory without authorization - Refund-without-return cases - Weight + dimension fee overcharges - FBA fee calculation errors (referral fees, storage fees miscategorized) - **Auto-drafted reimbursement cases** — pre-filled Seller Support case text with policy citations, shipment IDs, ASINs, dollar amounts; you submit through Seller Central - **Claim tracking dashboard** — pending, approved, denied, recovered; per-case status with last Amazon response date - **Ongoing daily monitor** — new discrepancies caught as they happen so you're not waiting until next year's audit - **Fee audit** — weight + dimension verification against Amazon's own measurements; flags overcharges with refund-eligible delta - **Performance-based pricing** — 15% of recovered money (only when Amazon pays you); GETIDA charges 25% for the same thing - **TOS-compliant** — Amazon publishes the reimbursement policy; filing claims is explicitly allowed ## Limitations - **Not a substitute for Seller Support submission** — drafts cases; you submit through Seller Central (Amazon requires the registered seller, not a third party) - **Not for A-to-Z claims or buyer disputes** — focuses on FBA fulfillment-side reimbursements, not buyer-side claims - **Not an account manager** — doesn't optimize listings, manage PPC, or handle account health - **Not legal counsel** — suspension / IP / Section 3 issues need an Amazon-specialized attorney - **18-month claim window** — Amazon's policy hard cap; older discrepancies are unrecoverable ## Best fit FBA sellers doing $200K+/yr who haven't audited reimbursements in the last 6 months. Especially valuable for sellers in years 2-5 with accumulated inventory shrinkage they've never reconciled — first-scan recoveries typically range $3K-$25K depending on volume, with ongoing monthly recoveries of $200-$2K thereafter. At 15% performance-based, zero risk: you only pay when Amazon actually deposits the reimbursement.
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